Equipment Lifecycle Management

Deliver preemptive service recommendations, capture performed service events, and track the as-maintained equipment configuration throughout the serviceable life of the product to optimize availability.

Best Practices: Key Equipment Lifecycle Management Process Improvements Enabled by PTC Capabilities

  • Service parts optimization: Forecast demand for spare parts and best-design inventory globally across stocking locations to meet part fill rate or equipment availability targets.
  • Tactical planning: Mitigate excess and shortage conditions with rebalancing.
  • Service parts pricing alignment: Align prices by all the ways parts relate, such as form, fit, function, grade, supersession, size and equipment.
  • Service parts competitive positioning and price elasticity: Position prices against competing market prices from both OEMs and aftermarket competitors. Determine elasticity of parts throughout the lifecycle changes.
  • Equipment health monitoring and remote diagnostics: Enable remote product monitoring that provides notification of approaching preventive maintenance requirements and potential product failures. Enable remote M2M diagnostics to identify root cause issues and stage all required service resources to improve first-visit fix-rates.
  • Service history and as-maintained configuration management: Automatically update product as-maintained configuration, utilization and service history using service claims and records.