Three Pillars Ensure Adoption and Value Creation
The best technology and processes can deliver value only when deployed efficiently and adopted broadly by the people who will use them.

Identify and Define Value

Identify and Define Value

The PTC Value-Centric Engagement model starts by defining the envisioned payoff — real, sustainable business value. Without a common understanding of what an organization is trying to do, and more importantly why, it is very hard to provide stakeholders with clear purpose and direction. This focus enables the process change required to unlock potential value and is facilitated by the PTC Value Roadmap. Created from 25 years of data and experience, the PTC Value Roadmap is a first step to define and identify the connections between business value and the way organizations create and service products.


Develop a Roadmap to Value

Develop a Roadmap to Value

Recognizing that process change cannot all happen at once, PTC provides a prioritized and phased approach to realize value: Key business stakeholders provide input and align on objectives for deriving value; the product and service processes that require transformation are defined; options for addressing capability gaps are evaluated; and an economic justification is established. The result is a custom roadmap that considers strategic value objectives, tactical implementation strategies (i.e., quality, IT, learning & adoption, data migration), process improvement and stakeholder needs.


Governance for Better Decision-Making

Governance for Better Decision-Making 

Every company undertaking process transformation requires an unambiguous governance model. The value of governance is better decision-making and better stakeholder management. Specifically: Decisions points are defined; cost, schedule, quality and risk trade-offs are incorporated; and strategy decisions are made at appropriate levels based on deliberate decision-making processes. PTC’s formal governance approach helps avoid surprises, deal with the unexpected and deliver value objectives on time and on budget.


PTC Global Services consultants employ this Value-Centric Engagement model to define the value potential from process transformation. A team of experts then creates a roadmap of technology solutions and provides the necessary governance to achieve the intended business outcomes.